So, you have settled well in your base location. Your business is doing well in the local and national markets, and your revenue chart is touching new heights. Well, congratulations on your business success.
Now, what’s next?
Or, is it enough?
Of course not!
The long-term goal of any budding business is to expand on a global level. Globalization is the key and has emerged as a new success standard. Almost every single business is trying to expand globally. However, it comes with its own set of challenges. High set-up costs, communication through international phone numbers, and gaining significance in the local market grab the top places.
Thank God we have cloud telephony. This single tool will make the entire journey a cakewalk. By eliminating the need for an on-premise communication system, cloud telephony unleashes new possibilities for businesses going global. With this, you need not have a physical presence in foreign locations and VoIP; a mean of using cloud telephony supports you in the act in numerous ways.
VoIP or Voice over Internet Protocol is a communication system that uses an internet connection to connect the calls at a cost which is a mere fraction of what you used to pay with the PSTN system.
How is VoIP software your growth partner?
No matter what it’s hard to ignore the money matters related to any of the business operations. Whenever we talk about business, we indirectly talk about money; whether it is the profit or investment, money is the focal subject. While you are thinking of crossing the borders related to business purposes, you should always pay attention to the initial investment, which is huge in most of the cases. International traveling, calling, and infrastructure demands a lot of investment. If data is to be believed, half of the businesses don’t expand globally because of the huge investments only.
Well, VoIP brings a great relief at this front. You can purchase VoIP phone number at a very low cost, which varies from country to country. It demands nothing in the name of installation and you can handle the maintenance part using any of the data-driven devices. As it uses an internet connection to make the calls, you connect it with Wi-Fi, and it’s all good to make/receive calls.
It is also possible to operate your VoIP-based international phone number through by international calling apps available with every single leading VoIP service provider. The apps are available for free download and are compatible with all operating systems. The apps make you competent enough to do unified communication without being worried about the cost. You can share multimedia files, SMS, audios, and voicemails based upon your plan offerings.
GlobalConnect Feature: Hassle-free global operations
At present, there are 37 different time zones in the world. If you have a call center for your global business in a different location, then you need to maintain sync regardless of the time difference. Cloud communication offers international call forwarding facilities to make things simpler and easier in such cases. By using this feature, you can perform operations, such as:
- Time of Day call routing
- Days of week call routing
- Call routing to any phone number
Let’s understand its usability with an example –
Suppose you have just launched your business in the US whose call center is in India, then your US virtual phone number can let you know the right time to call the customers as per their time zone. With this feature, you can easily say bye-bye to wrong calling timing and high “ call not answered” incidents.
Great local presence
There are some global markets where customers prefer buying from local sources only. In that case, it is very important to have a local phone number for your global business. Also, buying a local phone number reduces your call incurring charges. With VoIP, you can buy a local phone number of any country and let your customers believe that you are situated nearby.
In your initial stage of global business set-up, you may not be able to hire full-fledged manpower. However, you can’t use it as an excuse and should perform all the operations as they should be. Your VoIP phone number comes with a full suite of features like call forwarding, call transferring, auto call answering, and many more. All these facilities automate your menial tasks from ground level.
Also, cloud telephony works independently without any call routing on PBX by the hands of a receptionist. That means, things can be done without any human intervention and thus reduce your financial burden.
Before we wrap it all up…
When it comes to global business expansion, doing basic homework about the target market, and hiring the right resources is the key to success. VoIP is undoubtedly one of the key resources that you should take on board if you seek to make the journey ahead cost-effective, growth-centered, and easy. So, get it now and embark on the voyage.